Free Shipping On All Delhi Orders ₹50+

Welcome to SMLKH. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

General Terms

  • By using this website, you confirm that you are at least 18 years old or have permission from a parent/guardian.
  • We reserve the right to update, modify, or change any part of these terms at any time without prior notice.
  • All content on this website, including product descriptions, images, and pricing, is subject to change at our discretion.

Product Information & Disclaimer

  • Our skincare products are made with high-quality ingredients and are dermatologically tested. However, individual results may vary.
  • SMLKH does not claim to cure or prevent any skin conditions. Always conduct a patch test before full application.
  • The information on our website is for general knowledge and should not be considered medical advice. If you have any skin concerns, consult a dermatologist.

Orders & Payments

  • All orders placed on our website are subject to acceptance and availability.
  • We reserve the right to cancel or refuse any order due to pricing errors, fraud concerns, or stock unavailability.
  • Payment must be made in full before order processing. We accept online payments via UPI, debit/credit cards, and wallets. COD may be available with additional charges.

Shipping & Delivery

  • Delivery timelines vary based on location. Please refer to our Shipping Policy for estimated delivery times.
  • Once an order is shipped, it cannot be modified or canceled.
  • If a package is undelivered due to incorrect address details provided by the customer, re-shipping charges will apply.

Returns & Refunds

  • Returns are accepted only for damaged, defective, or incorrect items, with an unboxing video proof submitted within 48 hours of delivery.
  • Opened or used products are non-returnable due to hygiene reasons.
  • Refunds are processed within 7-10 business days after approval. Please check our Return & Refund Policy for details.

Intellectual Property

  • All website content, including text, graphics, logos, and product images, is the property of SMLKH and may not be copied or used without permission.
  • Any unauthorized use of our intellectual property may lead to legal action.

User Conduct

  • Customers must provide accurate details when placing an order.
  • Any misuse of our website, including fraudulent activities, multiple fake orders, or abusive behavior, will result in a ban from future purchases.

Liability Limitations

  • SMLKH is not responsible for any allergic reactions, side effects, or skin concerns caused by the use of our products. Always perform a patch test before regular use.
  • We are not liable for delays or damages caused by third-party courier services.

Governing Law

These terms and conditions are governed by Indian law. Any disputes will be handled in the jurisdiction of [Your City, India].